DEVELOPMENT OF THE STRATEGIC PLANNING PROCESS NECESSARY FOR THE BUSINESS PERFORMANCE QUALITY IMPROVEMENT IN SMALL AND MEDIUM COMPANIES

  • Boris Valjevac Bemind, Banja Luka, Republic of Srpska, Bosnia and Herzegovina
  • Ljiljana Sorak Komercijalna Banka ad. Banja Luka, Republic of Srpska Bosnia and Herzegovina
  • Miloš Sorak Faculty of Technology, Banja Luka, University of Banja Luka, Republic of Srpska, Bosnia and Herzegovina

Abstract

This study shows model of strategic planning process development, which consists of the vision, mission and strategic goals, for the purpose of business performance quality improvement in small and medium enterprises. Conditions for establishing measurable business goals are formed by defining strategic plan, which is the precondition for monitoring the quality of company’s business performance. The first phase of this study referred to explaining the term and defining strategic management process.  The second phase shows the process of making strategic plan for a selected company.

Published
Jun 29, 2018
How to Cite
VALJEVAC, Boris; SORAK, Ljiljana; SORAK, Miloš. DEVELOPMENT OF THE STRATEGIC PLANNING PROCESS NECESSARY FOR THE BUSINESS PERFORMANCE QUALITY IMPROVEMENT IN SMALL AND MEDIUM COMPANIES. BizInfo (Blace) Journal of Economics, Management and Informatics, [S.l.], v. 9, n. 1, p. 47-57, june 2018. ISSN 2217-2769. Available at: <http://bizinfo.edu.rs/index.php/bizinfo/article/view/135>. Date accessed: 15 oct. 2018.