RODIĆ, Jelena; RODIĆ LUKIĆ, Vesna. Evaluating library service quality and its influence on user satisfaction: a LibQUAL study in Serbia. BizInfo Blace, [S. l.], v. 17, n. 2, p. 83–89, 2026. DOI: 10.71159/bizinfo260018R. Disponível em: https://bizinfo.edu.rs/index.php/bizinfo/article/view/481. Acesso em: 29 aug. 2026.